Any faults or defects must be relayed in writing to Moheeni Paul Designs Ltd within 24 hours of receipt of your parcel. The faulty items will need to be returned to us directly in their entirety, packed securely so as to avoid any damage likely to be incurred during transportation. In the unlikely event that your product is deemed faulty on the part of Moheeni Paul Designs Ltd we will either correct or replace the faulty items. If it is not possible to provide exact replacements we will offer an alternative or similar replacement.